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Mission Statement

Mission


The Mission of the Lexington & Fayette County Parking Authority is to provide, maintain and operate adequate, high-quality, customer-focused public parking and encourage economic growth for the benefit of the residents, businesses and visitors of Lexington-Fayette County.

Vision

Develop and implement a strategic plan that addresses the parking concerns of both citizens and the business leaders of Lexington, while striving to meet the parking demand for reasonably priced parking for residents, commuters and visitors in the Downtown Area and the surrounding neighborhoods. This strategic plan shall include both On and Off-Street Parking programs, encourage economic growth, assist the City's economic vitality, and be founded in the principles of transportation system management.

Guiding Principles

We recognize that parking is a business and a service, and as such, must follow a business model that is financially self-sustaining and founded in the economic law of supply and demand.

We will work to provide parking services quickly and efficiently, applying common sense, consistent enforcement, accountability, effective communication, and evaluation.

We recognize that consistent Parking Enforcement discourages illegal parking and promotes the free flow of traffic throughout the City. Enforcement of illegal parking maintains pedestrian safety; keeps fire lanes clear for emergencies, increases turn over of short term parking spaces, and keeps loading zones clear for delivery.

We realize the importance of technology and will make every effort to utilize technology where appropriate. We believe that a short term outlay of capital investment in technology will bring long term gains in the areas of customer service, revenue enhancements, input, maintenance and storage of records and audit functions.

We will improve communications at every level, especially between our residents and the Parking Authority staff and officials. Encouraging regular input from citizens on service improvements and changes, while providing an effective response mechanism for complaints and inquiries, will significantly enhance our ability to educate the public about our policies and ordinances.

We value Lexington's economic, racial and social diversity and are committed to fair and equitable treatment of all citizens. We will make every effort to embrace and maintain diversity while seeking to preserve and value our relationships with residents, businesses, visitors of Downtown Lexington.

We will value our relationship with the Lexington Downtown Development Authority and our Parking Authority Advisory Committee. We will strengthen and expand our relationships with them, while we seek their knowledge, advice and counsel on the development of downtown and it's parking needs.

We will have a clear, achievable, and well thought-out Strategic Plan that will be the blueprint for parking in Lexington for the next decade. Input from citizens representing every part of the community will be sought in the planning process.

We will support and expedite projects that improve the quality of life for residents such as adding additional parking resources, renovating existing facilities when needed and enhancing the physical appearance of the community. And, with the same vigor, we will seek to enforce all code requirements.